Refund Policy
Last updated: October 6, 2026
30 days, any reason
Within 30 days of any of these payments, you can have it refunded in full, for any reason:
- the first payment of your organization’s first subscription;
- a yearly renewal;
- a switch from monthly to yearly billing.
Monthly renewals, and payments for moving to a bigger plan or adding people, aren’t refunded. To stop paying, cancel before the next renewal: you keep the license until the end of the period you paid for.
How to ask
Email support@honest-ci.dev from the address you paid with, or contact Paddle, our reseller, at paddle.net. Paddle issues the refund to the payment method you used; banks usually take 5 to 10 business days to show it.
What happens next
A refund cancels the subscription, and the license for the refunded period ends: remove the key from your organization’s secrets. If you only want to stop the next renewal, cancel instead, as the Terms of Service describe.
Your rights under the law
This policy adds to any right to cancel that the law gives you; it doesn’t replace it.